Quality
T.James Telecoms has a history of adopting high quality processes and systems that are focused upon delivering innovative, effective solutions to meet our customers needs.
T.James Telecoms ,one of the UK's foremost providers of communication networking solutions, has achieved internationally-recognised accredited certification to ISO 9001:2008. Holding the ISO 9001:2008 accreditation is a clear recognition of our investments to make a successful business through best practice.
T.James Telecoms is a 'people business'. Our strong brand and associated values are a reflection of the caliber of our staff. To maintain our reputation with customers, we continue to invest in our people via staff training, job rotation, mentoring and professional development.
Quality Assurance and Measurement
T.James Telecoms are accredited to the ISO9001:2008 Standard for quality management. All aspects of successful quality management systems are incorporated within T.James Telecoms business approach. For example:
Customer focus
We are driven towards delivering measurable business improvements to customers. The building of strong client partnerships and an open and honest approach to business provides a sound platform on which to agree outcomes, and to measure success.
Strong leadership
All employees within T.James Telecoms are encouraged to build their leadership skills and take on responsibility for their own area of work. In addition, the company adopts Review Process, regular strategy days and clear organizational objectives.
People involvement
It is widely accepted within T.James Telecoms that people are the company's most important asset and that their involvement is critical to long-term success. Implementing cross-company improvement activities, adopting multi-functional project teams, defining roles and responsibilities across the group, and empowering people at all levels help T.James Telecoms to fully involve and motivate their staff.
Continuous improvement
Improvement across the Company is a major priority, with products, services, and processes being continually updated to reflect changing customer needs.